Privacy Policy

Karneer.com is owned and operated by Karneer Technologies Pvt. Ltd. (“Karneer”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile apps, and booking services.

Information We Collect

When you use Karneer, we may collect:

  1. Personal Information

    • Name, phone number, email address.

    • Vehicle details (make, model, registration).

    • Address & location (for service availability and booking).

    • Payment details (processed securely via third-party gateways).

  2. Device Information (automatically collected)

    • IP address, browser type, device type.

    • App usage data, session logs, cookies.

How We Use Your Data

We use your information to:

  • Provide car and bike wash booking services.

  • Show available partners and slots near your location.

  • Process payments and send booking confirmations.

  • Improve our website, apps, and services.

  • Communicate offers, updates, and support messages.

  • Ensure security, prevent fraud, and comply with laws.

Sharing of Data

We may share limited data only with:

  • Service Partners (to fulfill your booking).

  • Analytics & Cloud Providers (Firebase, Google, Algolia) for performance and reliability.
    We do not sell your personal data to third parties.

Information Security

We use encryption (SSL/HTTPS), secured servers, and role-based access to protect your data. However, no system is 100% secure, and you share information at your own risk.

User Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request deletion of your account and booking history.

To exercise these rights, contact us at: admin@karneer.com

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at: https://karneer.com/privacy-policy

Contact Us

For any queries regarding this Privacy Policy or your data rights, please contact:
📧 admin@karneer.com
🏢 Karneer Technologies Pvt. Ltd.